Pricing and plans

Flexible, transparent pricing that adapts to your needs

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Basic

Designed for businesses with basic IT requirements
Starts with ₹18,000
Pricing includes coverage for users
  • Basic Design Standards
  • 24/7 system monitoring
  • Security management
  • Payment gateway
  • Predesigned product pages
  • No. of pages - 5
  • Timeline will be 1-2 weeks

Standard

Designed for businesses looking to eliminate costly break/fix IT services
Starts with ₹34,000
Pricing includes coverage for users
  • Dynamic Design Standards
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support
  • More custom widgets
  • No. of pages will be 8 - 10
  • Custom designed product pages
  • E-Commerce Management (Tools and Application Design)

Custom Plan

A fully comprehensive plan for any business size or needs.
Starts with ₹46,000
Pricing includes coverage for users
  • Dynamic Design and Advance Integrations
  • Reporting
  • Vendor management
  • Dynamic Design and Widgets
  • Unlimited Pages
  • Custom designed product pages
  • SSL Certificate
  • SEO Optimized + On page SEO
  • Email Integration
  • Advanced Features (Chatbox, Automations and Integrations as per requirements)

careBasic

Instant coverage from our team on 1 website or mobile app.
₹29000 /month
Pricing includes coverage for users
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support
  • Email, Slack, or Teams notifications and updates from our site reliability analysts

carePlus

Instant coverage from our team on 2 websites or mobile apps.
₹49000 /month
Pricing includes coverage for users
  • All carePlus services include:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support
  • Email, Slack, or Teams notifications and updates from our site reliability analysts
  • API integration with your in-house APM tools

carePro

Instant coverage from our team on 3 websites or mobile apps.
₹69000 /month
Pricing includes coverage for users
  • All carePro services include:
  • Reporting
  • Workstation support
  • Email, Slack, or Teams notifications and updates from our site reliability analysts
  • API integration with your in-house APM tools
  • Triage bridge lead by our incident commanders on all high priority outages
FAQ

Frequently asked questions about prices

Are free Anti-Virus software any good?

Prioritizing security is paramount for safeguarding your computer. Free antivirus software often has limited detection capabilities. Contact us to learn about the latest security solutions we recommend and provide to ensure comprehensive protection against spyware, malware, and viruses for all our clients.

What exactly are Managed IT Services?

NanoSoft’s Managed IT Services encompass comprehensive management of your IT infrastructure, covering hardware and software procurement, installation, technical support, and staffing. Serving as your trusted consultancy and support team, we ensure scheduled maintenance, system upgrades, and timely emergency assistance to ensure uninterrupted business operations. Our holistic approach guarantees optimized IT performance, allowing you to focus on core business objectives worry-free.

What is cloud backup?

Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data centre in Perth. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.

What kind of response times can I expect?

Collaboratively, we define precise expectations with every client. Our service levels outline measurable objectives and delineate consequences for failing to meet agreed-upon standards, ensuring accountability and transparent communication.

How Long is a Managed Services Contract For?

Managed IT Services contracts can differ significantly among providers. While some offer flexible month-to-month arrangements, others mandate multi-year commitments. Start-up costs also vary, with some providers charging a high initial fee followed by lower monthly payments, while others spread out costs evenly throughout the contract term for a balanced approach.

What should I do before I call for help?

When troubleshooting, document error messages and capture screenshots of the issue. Attempt to replicate the problem for better understanding. Often, restarting the computer or closing the program can reset the system, potentially resolving the issue and restoring normal functionality.

What does having Managed IT Services cost?

Our service model operates on a fixed monthly fee, determined by your network’s size and complexity. Once engaged, Managed IT Services encompass comprehensive maintenance and support for all network components, offering peace of mind and predictable IT maintenance expenses.

What if we already have an internal IT department?

NanoSoft provides scalable solutions adaptable to your exact requirements. Whether you seek comprehensive managed IT services, security solutions, or service desk support, we simplify the process with an affordable, customizable flat-rate service plan, ensuring optimal alignment with your needs and budget.

How does a flat rate billing save me money?

With Flat-rate billing, NanoSoft allows you to allocate IT expenses efficiently, prioritizing core business objectives. Our tailored service packages ensure you receive precisely what your business requires, without overpaying. We act as your comprehensive managed IT services provider, all at a fixed monthly cost.

What types of systems do you support?

Our commitment to being “ecosystem agnostic” means we adapt to your preferred technologies. Whether it’s Google Apps or Office365, Windows or Mac, Android or iOS, we provide comprehensive support. Additionally, we assist with server installations, virtual hosting on Amazon or Azure, and ecosystem transitions.

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